Al Fakhamah Al Malakia Group respects your privacy. This policy explains how we collect, use, and protect information when you visit our website or place an order.
Information we collect
We may collect your name, phone number, email address, billing and delivery address, order details, and messages you send to us. We also collect limited device and browser information to keep the website secure and improve performance.
How we use information
We use your information to process and deliver orders, provide customer support, prevent fraud, comply with legal obligations, and improve our products and services.
Payments
Our store currently offers Cash on Delivery. We do not ask you to enter card details for Cash on Delivery orders.
Sharing and retention
We share information only with service providers needed to operate the store, such as delivery, hosting, analytics, and customer-support providers, or when required by law. We retain information only as long as necessary.
Your choices
You may ask us to access, correct, or delete eligible personal information. You may unsubscribe from marketing messages at any time.
Cookies
We use necessary cookies for the cart, account, security, and website preferences. Optional analytics or marketing cookies should be used only where permitted.
Contact
For privacy questions, please use our Contact Us page.