Welcome to Al Fakhama Al Malakia Perfumes

Welcome to Al Fakhama Al Malakia Perfumes. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

Terms & Conditions

Effective Date: September 13, 2026

Welcome to Al Fakhama Al Malakia Perfumes . By accessing or using our website https://alfakhamaalmalakiagroup.com, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Company Information

Company Name: Al Fakhama Al Malakia Perfumes

Website: https://alfakhamaalmalakiagroup.com

Email: aalfakhamaperfumes@gmail.com

Service Area: United Arab Emirates (UAE)

2. Acceptance of Terms

By using this website, placing an order, or accessing any part of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

3. Products

We strive to display our perfume products, descriptions, and images as accurately as possible. However, slight variations in packaging, color, or appearance may occur due to photography, lighting, or manufacturer updates.

Product availability is subject to stock availability.

4. Pricing

All prices displayed on our website are in United Arab Emirates Dirham (AED).

Prices may change without prior notice.

Any promotional offers or discounts are subject to availability and may end at any time.

5. Orders

After placing an order, you will receive an order confirmation.

We reserve the right to:

Accept or reject any order
Cancel orders due to pricing errors
Cancel orders due to stock unavailability
Cancel suspicious or fraudulent orders

If payment has already been processed for a cancelled order, a refund will be arranged where applicable.

6. Payment

Currently, we accept:

Cash on Delivery (COD)

Additional payment methods may be introduced in the future.

7. Shipping & Delivery

We provide delivery across the United Arab Emirates.

Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other unforeseen circumstances.

While we aim to deliver orders as quickly as possible, delivery times are estimates and are not guaranteed.

8. Returns & Refunds

Due to hygiene and product safety reasons:

Opened or used perfume products cannot be returned or refunded.
Returns are only accepted if the product is received damaged, defective, or if the wrong item was delivered.
Customers must report any issue within 48 hours of receiving the order.
The product must remain unused and in its original packaging for return eligibility.

9. Product Authenticity

We are committed to offering genuine perfume products.

All trademarks, product names, and brand names belong to their respective owners.

10. Customer Responsibilities

Customers agree to:

Provide accurate delivery information.
Provide a valid contact number.
Be available to receive the delivery.
Use the website lawfully.

11. Intellectual Property

All website content including:

Logo
Images
Product descriptions
Graphics
Website design
Text

is the property of Al Fakhama Al Malakia Perfumes and may not be copied, reproduced, or distributed without written permission.

12. Limitation of Liability

Al Fakhama Al Malakia Perfumes shall not be liable for:

Delivery delays caused by courier services.
Website interruptions.
Technical issues beyond our control.
Indirect or consequential damages arising from the use of our website or products.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to our collection and processing of information as described in our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed by the laws of the United Arab Emirates.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of the UAE.

15. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately after being published on this website.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Al Fakhama Al Malakia Perfumes

📧 Email: aalfakhamaperfumes@gmail.com